Thursday 21 March 2013

Automotive

I am willing to bet you have had your car repaired at Canadian Tire.  At the least, you have purchased a part or accessory for your car at Canadian Tire or the automotive specialty chain PartSource.  With over 600 stores across the country, they have an enormous influence on Canadian automotive aftermarket.

Automotive was the very beginning of Canadian Tire.  Originally a parts store, it has now grown into an automotive empire.  Boasting 5,500 auto service bays it is Canada's largest automotive repair chain.  Automotive has been a successful part of Canadian Tire for many reasons.

  •   Over 300,000 unique auto parts available allowing for quick repair turnaround
  •   Canada's largest tire and installer and supplier
  •   Service bays offer all automotive services including DriveClean
  •   Canadian Tire towing offers free tows to Canadian Tire stores
  •   Coast to coast automotive warranty
  •   Price match guarantee

Building on automotive success, in 1996 a new brand was developed within Canadian Tire to provide additional service to automotive customers and attempt to enter the ever growing business of wholesale parts to professional independant garages.   PartSource caters to the heavy do-it-yourselfer and professional installers who are looking for a typical automotive environment. PartSource has grown to almost 100 stores in it's short life and has proven to be a key to the success of Canadian Tire automotive in an increasingly competitve market.



Unfortunately, although Canadian Tire is a market leader in automotive we have all heard complaints or horror stories about the repairs at their service bays.  Outrageous bills, wrong parts, poor workmanship, and extremely long wait times are something that the majority of us have have experienced in some form.  I personally have not come across any issues as I do my own repairs but I have family members who have gone for simply routine service and maintenance and come back with nothing but an empty wallet and a headache.

I truly hope that Canadian Tire is able to improve it's image around automotive and become Canada's #1 choice for automotive service and parts.

References:

Canadian Tire (n.d.). Who We Are. Canadian Tire. Retrieved March 21, 2013, from http://corp.canadiantire.ca/EN/AboutUs/WhoWeAre/Pages/default.aspx
Canadian Tire (n.d.). Auto Products: GPS Navigation System, Auto Roof Rack, Auto Batteries & more | Canadian Tire. Canadian Tire Online Web Site. Retrieved March 21, 2013, from http://www.canadiantire.ca/AST/browse/4/Auto.jsp

Sunday 17 March 2013

Ads & Slogans... Bring It On

BRING IT ON!
 
 
This is Canadian Tire's current slogan.  Typically, this slogan is found with another idea in front of it, such as, "Tools... Bring It On".  A way of saying we can take on whatever is put in front of us.  An excellent slogan for how people think these days and how Canadian Tire does business. Advertising campaigns and slogans such as these have always been a large component of how Canadian Tire renews itself.  They are changed often enough to stay fresh and relevant in today's market.


We all have memories of a Canadian Tire commercial whether we liked it or we hated it, it stuck with us for some reason.  I remember the "Give Like Santa and Save Like Scrooge" commercials that I am sure many other people remember as well.  One particular commercial has Santa and Scrooge discussing why people shop at Canadian Tire.  Santa says it's because of the large selection and Scrooge is adamant it is because of the low prices and saving money.  Either way, they both agree that people should shop ast Canadian Tire for Christmas.     Here is one of that I still remember today:




Many ad campaigns have been used over the past years.  Some succussful and not quite as successful.  Another campaign featured the "Canadian Tire Couple" who were always showing or helping their neighbours with some tool or other gadget they purchased at Canadian Tire.  I believe many people would agree they should have been called "Canada's Most Annoying Couple".  The most recent ad campaign involves regular people working outside and finding them selves in need of an item.  A typical aisle sign found in a Canadian Tire store, drops from the sky showing them what aisle the item they need can be found in.
 
 
Slogans have been a big part of Canadian Tire's image and they have refreshed this image constantly over it's history.  Here's a look at the different slogans used over the years.  How many do you recognize?
 
  • 1970: "It's for people like you"
  • 1980: "There is a lot more to Canadian Tire than tires"
  • 1992: "There is a lot more for a lot less"
  • 1997: "Canadian Tire, still the right place"
  • 2001: "Let's Get Started", using the song "I'll Start With You"
  • 2006: "______ Starts at Canadian Tire", with various ideas filling in the blank (Automotive, Housewares, Summer)
  • 2008: "For Days Like Today"
  • 2011: "Bring it On"
  • "Give like Santa, Save like Scrooge" and "Scrooge Approved Prices" has been used over many years during the holiday season

I remember most of these, starting with "There is a lot more for a lot less".  The "Let's Get Started" campaign also sticks with me, most likely because of the song.

Whether you like them or hate them, you probably still remember these slogans or campaigns.  This proves they are doing exactly what they are designed to do, keep Canadian Tire in your head.


References:

The Canadian Design Resource (2007, August 22). The CANADIAN DESIGN RESOURCE » Canadian Tire TV Spot. The CANADIAN DESIGN RESOURCE. Retrieved March 17, 2013, from http://www.canadiandesignresource.ca/officialgallery/marketingadvertising/canadian-tire-tv-spot/

Wikipedia (2013, March 3). Canadian Tire. In Wikipedia, the free encyclopedia. Retrieved March 17, 2013, from http://en.wikipedia.org/wiki/Canadian_Tire
 


Monday 11 March 2013

Green Initiatives

Like many Canadians, I believe that taking care of the environment is not only important, but a responsibility.  I am often curious how many other people truly think the same way. I believe the people who do have the same mindset as I do, would proudly support businesses who are at the forefront of this "Green" way of thinking.  As a truly Canadian company, Canadian Tire is at the front of this movement.  Business strategy and daily operations are conducted with being environmentally friendly in mind.  In addition, a product line named "Blue Planet" has been released at Canadian Tire catering to the environmentally conscious customer such as myself.

As written on Canadian Tire's webpage, these are the three "aspirations" that are built into the business strategy.

  • Energy and Climate – Profitably grow our business without increasing the net carbon footprint of the economy
  • Waste – Eliminate unnecessary packaging while sending zero waste to landfills
  • Products and Services – Provide innovative products and services that meet our customer’s needs without compromising the needs of future generations


Solar panels are being installed at stores
Many changes are being made to improve energy efficiency across the chain.  As seen in the picture to the left, Canadian Tire stores are currently being outfitted with solar panels to increase the amount of renewable energy used.  Stores are also being equipped with Central Energy Management systems, which control all aspects of energy use, including building temperature and lighting. For projects such as these, Canadian Tire has been recognized numerous times with awards measured on environmental sustainability. These awards demonstrate the ongoing dedication and success of Canadian Tire's sustainability practices.

These awards include:
  • 2012 GLOBE Awards - Best Green Retailing Practices
  • 2012 ARE Excellence in Retailing Awards – Outstanding Merit in Sustainability, Standalone Category
  • 2012 Clean 50 Outstanding Contributors to Clean Capitalism - Retail & Consumer Products


Blue Planet products are environmentally friendly


Blue Planet is a line of products created with the environment in mind.  They are designed to have the smallest impact on the Earth as possible.  This is achieved by reducing packaging, increasing the amount of recycled products, and reducing energy use where possible.  A wide variety of products make up this line including light bulbs, house cleaners, organizing bins, and paper products.  




Do you make an effort to buy "Green" products?  Do you believe that businesses have a responsibility to be environmentally friendly?  Would you prefer to shop at a store that you know is taking steps to be sustainable?

I answered "yes" to all of these questions.  I truly think that businesses have a lot of control over how the environment is affected and therefore they also have responsibility.  Companies are no longer simply measured on the products they sell or the quality of customer service.  Environmental impact and sustainability  has become a major part of the public opinion of companies.  As an employee of Canadian Tire I am proud to be a part how steps are being taken to change how it impacts the environment. 


For more information on Canadian Tire "Green" initiatives visit the Business Sustainability
page on Canadian Tire's webpage.



References:

Canadian Tire (n.d.). Awards & Recognition. Canadian Tire. Retrieved March 11, 2013, from http://corp.canadiantire.ca/EN/AboutUs/Pages/AwardsRecognition.aspx

Canadian Tire (n.d.). Buildings and Operations. Canadian Tire. Retrieved March 11, 2013, from http://corp.canadiantire.ca/EN/MAD/BusinessSustainability/Pages/BuildingsandOperations.aspx

Monday 4 March 2013

Not Just Tires

"Smart" concept store
We all think of Canadian Tire as the local big box store that has almost anything you need.  Odds are you can find whatever you are looking for somewhere within the mass assortment of merchandise.  It wasn't always like that though.  Canadian Tire has entered numerous different businesses and markets to stay competitive.  The majority have been successful, while a few have gone by the wayside. 

Did you know that Canadian Tire has its own two truck service? Were you a student at the driving school? Perhaps the hockey school?



One of the early gas bars

As the name would suggest, Canadian Tire originally started as an automotive supplier over 90 years ago.  It has since transformed into one of Canada's largest employers.  Here is a list of other businesses Canadian Tire has entered into:

  • 1958 - Canadian Tire gas bar opens
  • 1968 - Canadian Tire purchases a small credit firm (now known as Canadian Tire Financial Services
  • 1980 - "Pit Stop" quick lube shops are opened, only a few remain open today
  • 1995 - Canadian Tire Financial Services introduces the "Options" Mastercard, entering the personal credit market
  • 1999 - PartSource is created to meet the need of heavy DIY automotive customers
  • 2001 - Mark's Work Warehouse is purchased
  • 2005 - Canadian Tire Jumpstart launches
  • 2006 - Partnership with NASCAR and TSN announced
  • 2011 - Forzani Group joins Canadian Tire, commonly operated as SportChek and National Sports stores
As you can see, Canadian Tire has grown to be a corporation made up of a very diversified group of businesses and I am willing to bet that you shop at a Canadian Tire Corporation store fairly regularly, and perhaps you didn't even know until now. 

If you would like to learn more, links to each of these businesses can be found on the right side of the page.

References:

Canadian Tire (n.d.). History. Canadian Tire. Retrieved March 4, 2013, from
              http://corp.canadiantire.ca/EN/AboutUs/Pages/History.aspx